Team service enhancements
Microsoft released a roadmap slide deck back in October showing their commitment to a long-term strategy of enhancements. I say long term, however the roadmap was only a year long.
The roadmap included over 70 additional features. At the end of January, they released an updated roadmap which showed that they had already delivered the first 30 features. The feature list is broken down to 3 categories; Messaging, Meetings and Calling.
The messaging roadmap is the nearest to completion with just eight features to deliver in just over 2 weeks. The most hotly anticipated messaging feature by far is federated chat between Teams and Skype for Business. You can already chat between Teams and Skype for Business internally with some interop policies.
When federation is enabled it will mean that you can use the Teams client to chat with users in other organisations who are using Skype for Business.
The meetings roadmap has a few more features to go before it’s complete and about three and a half months to do it.
If you’ve had a meeting in Teams I think you’ll agree that the experience is very good. This experience was limited until recently to people inside the organisation and business guests using Office 365.
With anonymous join, it is now possible to meet with anyone with any email address.
Another new feature in the meetings space is cloud recording and transcription. This means the recording of your meeting can be dropped right into the channel for playback later on. The recording includes all audio, video, content and chat that happened during the meeting.
The transcription is searchable, so you can search for keywords, phrases or your own name and you get an index of all the places that include the search term so you can skip to each section and start viewing from there.
Calling still has a way to go, but there are still nine months to complete it.
PSTN calling (Traditional dial tone) using Microsoft Calling Plans has been available in Teams since the end of December. Calling Plans are limited to just a handful of countries so not great for a global organisation.
This week Microsoft announced a new feature. Direct Routing will allow you to connect your existing ISDN or SIP lines or your PBX to Teams using a Session Border Controller, enabling both PSTN and cross- system calling for Teams users in all of your offices in any location.
Watch out for more news on Teams.