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MY WORKING DAY (PART 6) REFLECTING ON GOVT ICT 2017

MY WORKING DAY (PART 6) REFLECTING ON GOVT ICT 2017

The highlight of last week was exhibiting at Govt ICT 2017, held at County Hall, London on Tuesday 26th September. Hopefully you may have seen or, indeed, met me on our stand!

This year the event was even bigger causing the organisers to move the venue from the usual Queen Elizabeth II Centre to accommodate the 500 or so people attending and the 36 exhibitors all pushing their wares.

I had mixed feelings about the venue change if I’m honest. The setting was lovely…as was the food! However, the layout of the room (it was a corridor shape) meant that people tended to remain in one area. So if you were there and didn’t get a chance to see us, do get in touch!

We were showing the latest from Cisco Spark, Cisco WebEx, Skype for Business as well as our own Operator Managed Calls services and I’m glad to say we had a lot of interest.

MORE FOR LESS VIA DIGITAL TRANSFORMATION AND TEAM COLLABORATION

The presentations and seminars were really interesting and things seem to be moving on for public sector organisations.

Delivering more for less via digital transformation was the main thing that came across to me and I’m glad to be working with many public sector organisations in delivering digital communications and online meeting services that save so much time and money.

Team collaboration was referred to by many of the speakers as a key driver to the way greater co-operation and sharing of ideas and information across all areas of Government and the public sector, is taking place.

I felt there was much more awareness and knowledge of the benefits that digital transformation brings in the way people work. This seemed to be linked to more of a top down centralised approach across Government departments.

DRIVING CULTURAL CHANGE BY ATTRACTING THE BEST PEOPLE AND IMPROVING DIGITAL SKILLS

Holly Ellis, Director of Capability, for the Digital, Data and Technology (DDaT) at the Government Digital Service emphasised that it wasn’t just about improving the efficiency and effectiveness in the way people worked, but the importance of “nurturing a culture of diversity, creativity and equality to position the Civil Service as 'the destination of choice' for digital, data and technology professionals”.

In other words, attracting the best people available to drive the cultural change towards a digital public sector world.

Digital skills training was also a major theme. A huge amount of my time is spent getting people up to speed in using our digital communication and collaboration services. It’s no good buying the licences and rolling out these services if people aren’t trained to use them properly.

So overall, it’s an exciting, if challenging, time to be involved and I have genuine reason to feel that the public sector is not only catching up with the private sector in addressing digital transformation, but in some ways is forging ahead.

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Cisco Spark , Cisco WebEx , Skype for Business , Operator Managed Calls

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